Reference

Understand Your Rights and Our Terms

These legal terms set out what you agree to when you open an account on gck44 and use our services — including deposits via bKash, Nagad, or Rocket.

Account eligibility rulesJurisdiction-dependent accessbKash, Nagad, Rocket payment termsYour data and privacy rightsHow to contact us about legal matters
gck44 Understand Your Rights and Our Terms
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle your account data according to the practices outlined below. These cover what we collect, how long we keep it, who can access it, and what you can ask us to do with it. Your bKash, Nagad, or Rocket wallet details are stored only for the purpose of processing your transactions and are not shared with third parties outside our payment processing pathway.

Data We Collect

We collect registration details, transaction records including bKash and Nagad references, device identifiers, and session logs to operate your account securely.

Cookie and Tracking Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how our mobile lobby is used. You can adjust cookie settings in your browser.

Account Security Practices

Your account is protected by password authentication and OTP verification when logging in from a new device. We do not store your mobile wallet PIN at any point.

Data Retention and Deletion

We retain account data for as long as your account is active and for a period after closure as required by our operational obligations. You may request deletion by contacting support.

REACH OUR LEGAL DESK

Contact Us About Legal Queries

If you have a question about your rights under these terms, want to request a change to your account data, or need clarification on how eligibility rules affect your access, our support team handles those requests directly. You can reach us through live chat, email, or by messaging through your account dashboard.

Team online

Live Chat

Open the chat icon inside your account dashboard. A support agent will pick up your legal or account query and route it to the right team.

Email Support

Send your legal request or data-access query to our support email. Include your registered account details so we can verify your identity before responding.

Account Dashboard

Log in and use the Help section inside your account. From there you can submit formal requests about your data, account status, or terms queries.

Answers to Legal and Account Questions

These are the questions we hear most often about account terms, data rights, and how eligibility works. If your question is not covered here, reach us through live chat or your account dashboard.

Access depends on your local law and whether you are in an eligible region. We do not confirm legal status on your behalf — you are responsible for verifying whether using this platform is permitted where you are.

We hold your registration details, linked wallet identifiers such as your bKash or Nagad number, transaction history, and login records. You can request a summary by contacting our support team.

Submit a deletion request through the Help section inside your account dashboard or email our support team directly. We will verify your identity first, then process the request within a reasonable timeframe.

Your wallet details are used only within our payment processing pathway. We do not sell or share your Nagad, Rocket, or bKash information with unrelated third parties.

We retain certain records after account closure for operational and compliance reasons. After the applicable retention period ends, we delete or anonymise your data. Contact support for the specific timeline.

We notify you through your registered account when terms are updated. Continuing to use the platform after an update means you accept the revised terms. You can always request the current version from our support team.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.