Data We Collect and Why We Use It
When you create an account, we collect your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. We log this to verify your identity, process deposits and withdrawals, and meet fraud-prevention requirements. Session data, including device type, browser,
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and IP address, is recorded each time you access the platform. This helps us detect unusual login patterns and protect your account from unauthorised access. We also collect transaction records tied to your wallet activity — for example, when a bKash or Nagad transfer is confirmed,
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we store the reference number and amount for your account history. Marketing preferences are stored only if you actively opt in; you can change this from your account settings at any time. We do not retain payment credentials like bKash PINs — those stay within your
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own wallet app and never pass through our servers. Retention periods vary by data type: account records are kept while your account is active, and for a period after closure as required by applicable rules in your region. Availability of certain features depends on your local
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law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.